Frequently Asked Questions
Everything you need to know about our premium sublimation supplies.
What are sublimation blanks?
Sublimation blanks are specialized products coated with a high-quality polyester layer that allows them to absorb sublimation ink when heat and pressure are applied, resulting in permanent, vibrant designs.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for urgent projects.
What is your return policy on damaged items?
If your blanks arrive cracked or damaged, please contact us within 48 hours of delivery with photos of the damage. We will issue a replacement or refund immediately.
Can I use a regular household iron for these products?
We recommend using a professional heat press for best results. Household irons often lack the consistent high temperature and even pressure required to properly transfer the ink into the coating.
Do you offer bulk or wholesale discounts?
Yes, we offer tiered pricing for bulk orders. Discounts are automatically applied to your cart based on the quantity of items added per product category.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are secured with industry-standard SSL encryption.